About Us

HumanGood is the seventh-largest nonprofit senior living provider in the country. We own 99 affordable housing communities across five states (California, Delaware, Oregon, Pennsylvania and Washington) with approximately 8,880 residents.

Our Story

At HumanGood, we believe everyone deserves the opportunity to live with enthusiasm, confidence and security regardless of physical, social or economic circumstances. That's why we offer affordable housing for low-income seniors ages 55 and older. 

Our mission is to help older adults live their best lives possible, and our values define how we create meaningful experiences for our residents: 

  • Passion: We care deeply about those we serve at HumanGood.
  • Inclusion: We are better when we include people of different backgrounds and perspectives.
  • Courage: We do what's right, even when it's hard.
  • Innovation: We find new and better ways to serve residents and team members. 
  • Impact: We judge ourselves based on our ability to move our mission forward.

Beyond simply building more affordable housing, we raise the bar in environmental and program design, innovative support services and ever-improving quality standards. 

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Inclusion

When we say everyone, we mean everyone.

Our name, HumanGood, sounds ambitious because it is. We are committed to being a leadership organization and our mission, to inspire your best life, has set us on a continuous journey of better understanding and responding to the unique needs of the entire HumanGood family. That family includes our residents, team members, loved ones and business partners. Aligning our mission with our values of Passion, Courage, Innovation, Impact and Inclusion means that we are committed to doing the work required to live up to our name.

We recognize that our different backgrounds, experiences and perspectives ignite our mission, extend our reach and magnify our impact. Our values guide our work to build pride and passion within our organization by helping people feel honored, be seen and bring their best selves to their work. In order to do that, diversity, equality and inclusion must be part of our decision-making process.

We are committed to fostering environments where diversity is celebrated and valued in every corner of HumanGood. We communicate honestly and are intentional in designing equitable and inclusive policies, programs and procedures throughout our organization. We examine our biases and beliefs and interrupt patterns that exclude members of our HumanGood family, so that everyone can have a place where they belong.

At HumanGood everyone means everyone.

Executive Team

Jennifer Kappen

Senior Vice President of Affordable Housing

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Jennifer Kappen

Senior Vice President of Affordable Housing

I oversee a growing affordable housing division, including a growing portfolio of nearly 100 affordable housing communities in five states

I love working with our affordable housing team to build new communities and enhance existing ones with the goal of providing safe and affordable housing to seniors where they can live their best lives possible. 

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Linda Coleman

Vice President of Resident Services

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Linda Coleman

Vice President of Resident Services

I manage an array of supportive health and wellness services our residents need to maintain and improve their quality of life and successfully age in their homes and communities. My team also forms and implements purposeful partnerships to help our residents thrive. 

I'm inspired by our team's incredible service to our residents, our creative programming and our enthusiasm for our role in our residents' lives. Maintaining the vitality of the culture by engaging and empowering team members to reach their highest potential provides us with the much-needed energy to fulfill our mission.

I'm honored to have been recognized with the LeadingAge CA 2020 Outstanding Mentor of the Year Award and the Robert Wood Johnson 2020 Award for Health Equity.

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Bill Canteen

Vice President of Operations

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Bill Canteen

Vice President of Operations

I plan, direct, coordinate and oversee operations activities in the organization. I oversee communities in Pennsylvania, Delaware and Central California, totaling more than 3,096 units. I also manage long-term capital improvements and pursue new management contracts within the Pennsylvania area.

The best part of my job is working on behalf of the residents I serve and the team members I support. I am inspired daily by the impact of HumanGood Affordable Housing.

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Kendra Roberts

Vice President of Operations

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Kendra Roberts

Vice President of Operations

I oversee day-to-day operations and compliance at our communities throughout the West Coast.

I enjoy mentoring and coaching our team members to live their best lives. And I have great satisfaction knowing the work we do allows someone to live in a safe, affordable home.

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Brian Lloyd

Vice President of Development

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Brian Lloyd

Vice President of Development

I oversee the development of affordable housing projects in Washington for HumanGood and for our development consulting clients.

The best part of my job is the grand opening when I get to see a finished project filled with happy residents in their new homes. 

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Cindy Proctor

Vice President of Development

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Cindy Proctor

Vice President of Development

I oversee affordable housing development in California, Washington and Oregon as well as our asset management division. I'm consistently amazed by our development team's innovative development, financing solutions, preservation, new construction opportunities and focus on sustainability and social equity. I'm equally inspired by our asset management team, which works collaboratively with operations, finance, development and risk management to ensure the long-term viability of HumanGood's housing portfolio.

I love that my work facilitates the creation of a safe and healthy environment for individuals and families so they can have a place to call home.

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Tracy Cleveland

Director of Compliance

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Tracy Cleveland

Director of Compliance

I ensure we follow all regulations for the programs that allow us to offer affordable housing to seniors. I'm excited to learn from the team, the residents and agencies and to find solutions to new challenges every day. It's great when someone comes up with a new solution to an old problem.

I'm honored to lead a team of passionate compliance team members who truly take pride in educating and guiding residents through our various programs. Compliance in these programs is critical for their continued growth and longevity.

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Miguel Hernandez

Director of Facilities

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Miguel Hernandez

Director of Facilities

I oversee our regional maintenance team and have more than 19 years of experience in affordable housing property management. Not only am I responsible for the maintenance and regulatory compliance of our grounds and facilities, but I also work with development contract managers on new construction and remodeling projects. And I lead various capital improvement projects as well as critical asset planning.

I enjoy creating new beginnings for our residents and seeing the excitement in their eyes when they move into one of our communities. Each day, I strive to make our communities great places to live by keeping them safe and beautiful for our residents.  

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Vidhi Anderson

Vice President of Development

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Vidhi Anderson

Vice President of Development

I oversee both the development of new senior housing communities, as well as the preservation of our existing portfolio on the east coast. My goal is to create an environment that serves our seniors and allows them to age in place.

I love meeting our residents, whether they are excited to be moving into a new community or are just hanging out in one of our community rooms.

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HumanGood Affordable Housing Advocacy and Consulting Board of Directors

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Bruce Laycook

Chair

Bruce Laycook previously served as vice chair of the ABHOW board of directors. He is an IT consultant with more than 30 years of experience in information systems in the health care industry. He received his bachelor's degree from the University of Redlands. He is a lifetime member of the First Baptist Church of Redlands. 

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Randall L. Stamper

Vice Chair

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Randall L. Stamper

Vice Chair

The previous chair of the Cornerstone and ABHOW boards of directors, Randy Stamper brings unique expertise to the organization, providing counsel on CCRC financing and planning. He is the former managing partner with Stamper Rubens, P.S., a law firm in Spokane, Washington, where his practice was 90 percent health care-related. He is a member of the Spokane County, Washington State, Idaho State and American Bar Associations and is authorized to practice before the U.S. Supreme Court. He has served on the board and as general counsel for the Inland Northwest Council, Boy Scouts of America. He is a former board member of Shriners Children's Spokane. He has served on several other boards and was active in numerous community service organizations in Spokane. He recently relocated to Boise, Idaho. He holds a law degree from the University of Notre Dame and a bachelor's degree from the University of Idaho. 

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Gloria Meads

Secretary

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Gloria Meads

Secretary

Gloria Meads is a licensed registered nurse working in several health-related fields, including the medical/surgical field as an evening supervisor at Merritt Hospital in Oakland. She has also worked in the public health and psychiatric areas of health services. She earned her master's degree in nursing from the University of California, San Francisco and her RN credential and bachelor's degree in nursing from Columbia University.

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Albert W. Kelley

Al Kelley joined the be.group (now HumanGood) board of directors in 2008 and became its chair in 2011. His career spanned 37 years in commercial bank lending to large national and international companies. He received his master's degree in business administration from the University of Southern California and his bachelor's degree from California Western University. 

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John Agnew

A retired businessman with a broad background, John served as general manager of worldwide operations for the Microsoft Network and as director of executive and management development at Microsoft. He also served as executive director for information resources, human resources and quality assurance for US West Cellular. John was a founding board member of Beacon Development Group, one of Washington’s most respected developers of affordable housing (now owned by HumanGood). He earned his doctorate in the design and evaluation of educational programs with a minor in data analytics and business from Stanford University.

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Judee Bavaria

Judee Bavaria is currently a board member on the HumanGood Advocacy and Consulting Board. She is the former president and CEO of Presby's Inspired Life. She recently was appointed to the Mease Life board, a CCRC in Dunedin, Florida. 

She started at Presby in July 1999 as chief operating officer. In 2005, she was appointed president and CEO. During her tenure, the affordable housing ministry expanded from 11 communities to 36 communities. Before joining Presby, she served as corporate compliance officer and vice president of operations for Lutheran Services Northeast. Additionally, she has served in a variety of capacities for the Commonwealth of Pennsylvania's Department of Public Welfare. Her reputation as a groundbreaking professional has motivated other senior housing and care organizations to seek her expertise as a speaker and trusted advisor. 

Noteworthy is her spirit of volunteerism, which has directed her to support the Philadelphia Corporation of Aging (PCA) as vice chair. Additionally, for a period of six years, she was a member of the board of directors for the University of Scranton in Scranton, Pennsylvania. She also devoted much time and expertise as chair of Catholic Senior Housing and Health Care Services for 12 years. 

She is a registered nurse and holds a bachelor's in secondary education from East Stroudsburg University and a master's in rehabilitation counseling from the University of Scranton. She is a graduate of the Misericordia Hospital School of Nursing. 

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Donna Benton

Donna Benton is an associate research professor of gerontology at USC Leonard Davis School of Gerontology as well as the director of USC Family Caregiver Support Center/Los Angeles Caregiver Resource Center. She has more than 30 years of experience in working to improve services and support to people with dementia. She received her graduate training in clinical psychology from the California School of Professional Psychology and was a gero-psychological postdoctoral fellow at USC/Rancho Los Amigos Medical Center. 

 

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Ken Bose

Ken Bose is an accomplished nonprofit executive and a long-serving Harborview Properties board member. Under his leadership, the board partnered with HumanGood to oversee a multimillion-dollar transformation of the community into one positioned to serve generations of seniors for many years to come. 

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Walter J. Clarke

Walter J. Clarke has held policy development and operational-level management positions, working with property developers, investors and major lending institutions as well as local, state and federal agencies involved in financing and producing housing for a broad spectrum of the population in Los Angeles. He retired from the Los Angeles Housing Department in 2004 after serving as a division chief, was director of citywide housing services for the elderly and low-and moderate-income owners and tenants, directed the citywide commercial area and mixed-use housing interface program, and served as senior planner for the County of Los Angeles Area Agency on Aging. He received his master's degrees in business administration and urban planning and development from Pepperdine University and a bachelor's degree in political science from the City College of New York.

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Bob Crist

Bob Crist has more than 40 years of experience in professional management consulting and in senior executive positions. Over the course of his career, he has consulted with more than 200 organizations in various industries. His positions included serving as chief financial and operating officer for Community Health Plan of Washington and 23 years as a partner with the international accounting and consulting firm of Ernst & Young, most recently as the partner in charge of services to both the health care and natural resources industries. In this role, several of his clients were retirement communities. In the final years of his professional career, he served as chief administrative officer of Bellevue Presbyterian Church, a 4,000-member congregation.

He has a long and continuous commitment to serving  nonprofit organizations. These include serving as board chair of Emerald Communities and each of its related facilities, Emerald Heights and Heron's Key; Samaritan Health Services; and the Learning Disability Association of Washington. Furthermore, he has served as board treasurer of Eastside Catholic High School, Jubilee Reach, the John 14:2 Foundation, the Health Care Purchasers Association and the Agros Foundation. He also served on the investment committee of the national Presbyterian Church (USA) Foundation. Other positions include on the boards of Medical Teams International, the Legacy Foundation and the Health Care Financial Management Association. He is a graduate of the University of Redlands with a degree in economics. 

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Lynn Melby

Lynn Melby is a principal of a company that manages community associations and, therefore, he knows how to expertly run productive board meetings. He was instrumental in facilitating the donation of land by Good Shepherd's Baptist Church, which made possible the dream that is Shepherd's Garden in Lynnwood, WA. He recently stepped down as chair of Shepherd's Garden, but he remains a board member.

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Mike Reynolds

Mike Reynolds is a long-time Plymouth Village board member, keenly familiar with senior housing issues in San Bernardino, California. He is also the current board chair of Redlands Senior Housing and Redlands Senior Housing II.

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Sue Roderick

Sue Schock Roderick has worked in the field of aging and senior services for more than 40 years. She has experience in long-term health care, mental health, senior living, recreation, education and training. As a consultant on aging with the California State Department on Aging, she was responsible for the establishment of the statewide information and referral network for seniors. Early on in her career, she was responsible for establishing local commissions on aging in areas not yet serving older persons. Before her retirement, she was senior vice president and chief administrative officer for ABHOW. She received her doctorate and master's degree in public administration from the University of Southern California as well as master's and bachelor's degrees from San Jose State University. She also maintains a lifetime secondary education teaching credential. 

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William G. Young, Jr.

William G. Young, Jr. joined the Presby's Inspired Life's Board (now HumanGood East) in 1994 and has been a strong advocate for affordable housing for seniors. He is also vice chair of the HumanGood West and South Foundations, chair of the Bala Foundation and an officer of the Chapin Memorial Home for the Blind Foundation. 

He retired following a long career as director of human resources and labor relations for a large, multistate supermarket company. He has been very active in his community and has served on many boards as a member and officer. He is a former moderator of the Presbytery of Philadelphia, Presbyterian Church (USA) and a former councilman, council president and mayor of Ambler, Pennsylvania.

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Property Management

Our Property Management team focuses on diligent fiscal and asset management, compliance and maintenance of our communities. 

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Resident Services

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Our resident services team creates interlocking services that transform basic life enrichment programs into a solid infrastructure that enhances wellness and supports the functional independence of our residents. We strive to be a leading innovator by seeking out and expanding our partnerships with other affordable housing entities, county providers, community-based providers, educational institutions and health care providers in order to redefine aging. 

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Development Services

Beacon Development Group and HumanGood East Development focus on the growth of our affordable housing mission to serve more seniors in underserved communities. We also focus on redevelopment of our existing communities, to ensure they remain attractive and safe for our team members and residents. 

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