Latest update on Coronavirus

November 18, 2020

HumanGood healthcare teams are continuing to track the latest news and information from the U.S. Centers for Disease Control and Prevention (CDC), as well as state and local public health department directives. The health, security and safety of our residents and team members is our highest priority.

HumanGood continues to remain vigilant in our efforts to fight the Coronavirus threat. As the sixth largest nonprofit senior living organization in the country, with 95 affordable housing communities and 21 life plan communities across six states, we operate in a complex environment. As shutdown and shelter-in-place restrictions are beginning to be lifted in varying degrees depending on the city and county, we continue to monitor the situation daily and our communities are updating their residents and team members regarding changes at the local level.

We are continuing to facilitate testing at our communities in coordination with state and local public health departments. As testing becomes more standardized and widely available, this will be an important tool in our fight against this deadly disease.

At this time, we have 42 current positive cases (amongst both residents and team members) of COVID-19 in our 21 life plan communities, where we serve approximately 5,400 residents: one team member at Grand Lake Gardens; four (one resident and three team members) at Judson Park; six (one resident and five team members) at Las Ventanas; two (one resident and one team member) at Piedmont Gardens; one resident at Plymouth Village; one team member at Redwood Terrace; four residents at Regents Point; six residents at the Mansion at Rosemont; five (three residents and two team members) at Royal Oaks; two (one resident and one team member) at Rydal Park; one team member at Spring Mill Pointe; two team members at The Terraces of Boise; one team member at the Terraces of Los Gatos; four (three residents and one team member) at The Terraces of Phoenix; and two team members at The Terraces at San Joaquin Gardens.

We also have 15 current positive cases (amongst both residents and team members) in our 95 affordable housing communities, where we serve more than 8,000 residents: three residents at Grace Court; two (one resident and one team member) at Mantua Presbyterian; one resident at Mount Rubidoux Manor; one resident at On Lok House; one resident at Rotary Plaza; one resident at St. John Neumann Place II: two residents at Salba Apartments; one team member at Scottish Rite Tower; one team member at Sun Towers; one resident at Three Rivers Village, and one resident at William C. Arthur Terrace. We are working closely with the local public health departments to monitor these situations and continue to notify residents, family members and team members of these developments. HumanGood has approximately 5,000 team members throughout our communities and community support centers.

Our life plan communities continue to operate with restrictions. Masks are required for all while in our communities and we continue to ask residents to practice physical distancing as much as possible.

All visitors, vendors, contractors, team members and residents are screened upon entry into our life plan communities to investigate any travel exposures and to confirm to the best of our ability that they are symptom-free. Team members are restricted from traveling to communities for non-essential business purposes. Any team members experiencing symptoms are required to report their symptoms and/or diagnoses to their supervisor and are strictly prohibited from coming to work in accordance with CDC guidelines.

With respect to the life plan community residents in our care, we are monitoring and focusing on symptom screening, infection surveillance, reviewing procedures and continuously adapting our contingency plans to stay prepared. All visiting essential health care professionals such as physicians, physical therapists and others are required to change their clothing prior to entering our communities. Additionally, all essential health care professionals are required to disinfect stethoscopes or any other equipment brought with them. When entering the community, they are screened and asked to wear a mask. Where possible, we encourage tele-health remote visits.

We encourage our affordable housing residents to follow shelter-in-place guidelines and to discourage non-essential visitors from entering their communities. In addition, we have taken measures including increased cleaning of all common areas on a regular basis; communal rooms have been closed; signs are posted throughout the community encouraging physical distancing and frequent hand washing.

Our teams are continuing efforts to keep all communities stocked with medical supplies and sanitizing agents/products, although sourcing supplies and personal protective equipment remains a challenge.

Again, the health, security and safety of our residents and team members is our highest priority. We will continue to monitor local, state and federal reports, and share information as it becomes available.

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