April 24, 2020
HumanGood healthcare teams are continuing to track the latest news and information from the U.S. Centers for Disease Control and Prevention (CDC), as well as state and local public health department directives. The health, security and safety of our residents and team members is our highest priority.
Our teams are continuing to work closely together to address this situation on a daily basis. At this time, we have 49 confirmed positive cases (amongst both residents and team members) of COVID-19 in our 21 life plan communities, where we serve approximately 5,400 residents: three cases from Terraces of Los Gatos; nine from Plymouth Village; four from Rosemont; four from Judson Park; twenty-four from Rydal Park, one from White Sands; one from Piedmont Gardens; one from Redwood Terrace; one from Terraces at San Joaquin Gardens and one from Las Ventanas. A majority of the positive confirmed cases are within our skilled nursing health centers, where we provide short-term rehabilitative care services.
We also have 17 confirmed positive cases (amongst both residents and team members) in our 96 affordable housing communities, where we serve more than 8,000 residents: three from Reed Street; seven from Riverside Presbyterian; one from Lindley Court; one from Grace Court; one from Neumann Senior Housing; one from Morrisville Presbyterian Apartments; one from Judson Terrace Homes; one from Greenway Presbyterian Apartments, and one from Ann Thomas Presbyterian Apartments. We are working closely with the local public health departments to monitor these situations and continue to notify residents, family members and team members of these developments. HumanGood has approximately 5,000 team members throughout our communities and community support centers.
All of our life plan communities remain restricted to all visitors at all levels of care. We have closed our dining rooms and our dining team are offering home-delivered meals to help prevent potential exposure.
We have also discontinued all community-sponsored resident outings, group activities, events, meetings and restricting outside individuals or groups from providing non-essential services on our campuses. We are asking residents to practice social distancing as much as possible.
All visitors, vendors, contractors, team members and residents are screened upon entry into our life plan communities to investigate any travel exposures and to confirm to the best of our ability that they are symptom-free. Team members are restricted from traveling to communities for non-essential business purposes. Any team members experiencing symptoms are required to report their symptoms and/or diagnoses to their supervisor and are strictly prohibited from coming to work in accordance with CDC guidelines.
With respect to the life plan community residents in our care, we are monitoring and focusing on symptom screening, infection surveillance, reviewing procedures and continuously adapting our contingency plans to stay prepared. The key symptoms we are looking for are fever, coughing, difficulty breathing and shortness of breath. All visiting essential health care professionals such as physicians, physical therapists and others are required to change their clothing prior to entering our communities. Additionally, all essential health care professionals are required to disinfect stethoscopes or any other equipment brought with them. When entering the community, they are screened and asked to wear a mask. Where possible, we encourage tele-health remote visits.
We encourage our affordable housing residents to follow shelter-in-place guidelines and to discourage non-essential visitors from entering their communities. In addition, we have taken measures including increased cleaning of all common areas on a regular basis; communal rooms have been closed; signs are posted throughout the community encouraging social distancing and frequent hand washing.
Our teams are continuing efforts to keep all communities stocked with medical supplies and sanitizing agents/products, although sourcing supplies and personal protective equipment remains a challenge.
Again, the health, security and safety of our residents and team members is our highest priority. We will continue to monitor local, state and federal reports, and share information as it becomes available.