Latest update on Coronavirus

April 15, 2020

HumanGood healthcare teams are continuing to track the latest news and information from the U.S. Centers for Disease Control and Prevention (CDC), as well as state and local public health department directives. The health, security and safety of our residents and team members is our highest priority.

Our teams are continuing to work closely together to address this situation on a daily basis. At this time, we have 40 confirmed positive cases of COVID-19 among residents and team members in our life plan communities: three from Terraces of Los Gatos; fourteen from Plymouth Village; four from Rosemont; three from Judson Park; fourteen from Rydal Park, one from Spring Mill, and one from Royal Oaks. We also have 15 confirmed positive cases among residents and team members in our affordable housing communities: four from Reed Street; seven from Riverside Presbyterian; one from Lindley Court; one from Grace Court; one from Neumann Senior Housing, and one from Ann Thomas Presbyterian. We are working closely with the local public health departments to monitor these situations and continue to notify residents, family members and team members of these developments.

All of our life plan communities remain restricted to all visitors at all levels of care and we had enacted other restrictive measures even before we learned of this news to help protect our residents and team members from potential exposure. We have closed our dining rooms and our dining team are offering home-delivered meals to help prevent potential exposure.

We have also discontinued all community-sponsored resident outings, group activities, events, meetings and restricting outside individuals or groups from providing non-essential services on our campuses. We are asking residents to practice social distancing as much as possible. 

All visitors, vendors, contractors, team members and residents are screened upon entry into our life plan communities to investigate any travel exposures and to confirm to the best of our ability that they are symptom-free. Team members are restricted from traveling to communities for non-essential business purposes. Any team members experiencing symptoms are required to report their symptoms and/or diagnoses to their supervisor and are strictly prohibited from coming to work.

With respect to the life plan community residents in our care, we are monitoring and focusing on symptom screening, infection surveillance, reviewing procedures and continuously adapting our contingency plans to stay prepared. The key symptoms we are looking for are fever, coughing, difficulty breathing and shortness of breath. All visiting essential health care professionals such as physicians, physical therapists and others, are required to change their clothing prior to entering our communities. Additionally, all essential health care professionals are required to disinfect stethoscopes or any other equipment brought with them. When entering the community, they will be screened and asked to wear a mask. If at all possible, we encourage tele-health remote visits.

Our affordable housing residents have been encouraged to limit visits to their communities for their safety and the safety of our team members.  

Our teams are continuing efforts to keep all communities stocked with medical supplies and sanitizing agents/products, although sourcing supplies and personal protective equipment remains a challenge.

More information can be found on the CDC website at

Please keep the following steps recommended by the CDC in mind to help prevent the spread of respiratory viruses, including the coronavirus and flu:

  • Wash your hands often with soap and water for a minimum of 20 seconds. If soap and water are not available, use alcohol-based hand sanitizer with 60-95 percent alcohol
  • Avoid touching your eyes, nose, and mouth with unwashed hands
  • Cover your nose and mouth when coughing and sneezing, then immediately discard tissues
  • Avoid close contact with anyone with cold or flu-like symptoms
  • Stay home when you are sick with respiratory disease symptoms.
  • Clean and disinfect frequently touched objects and surfaces
  • Get an annual flu vaccine if you have not had one

Again, the health, security and safety of our residents and team members is our highest priority. We will continue to monitor local, state and federal reports, and share information as it becomes available.



Topics: HumanGood, health safety, coronavirus, senior care, Covid-19

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