Latest update on Coronavirus

March 30, 2020

HumanGood healthcare teams are continuing to track the latest news and information from the U.S. Centers for Disease Control and Prevention (CDC), as well as state and local public health department directives. The health, security and safety of our residents and team members is our highest priority.

Our teams are continuing to work closely together to address this situation on a daily basis:

  • On March 27, we learned that a health care professional (HCP) associated with The Terraces of Los Gatos tested positive for coronavirus. Over the past fourteen days, this HCP has had contact with a relatively small number of residents and team members within memory care and the health center, which are isolated areas of our community that were and remain restricted to essential visitors only. They are all currently being monitored closely, and the HCP is in self-quarantine away from the community, as advised by the Santa Clara County Public Health Department (SCCPHD). We continue working closely with our local public health department to monitor this situation.
  • On March 25, we learned that a resident from Grace Court, an affordable housing community in Yeadon, Pennsylvania, tested positive for COVID-19. The resident passed away on Saturday, March 28, 2020.  Our thoughts and prayers are with the resident’s family during this difficult time.
  • On March 24, we learned that a resident from Judson Terrace Lodge, an affordable housing community in San Luis Obispo, California, tested positive for COVID-19. We continue working closely with our local public health department to monitor these situations.

At Terraces of Los Gatos, the team member who previously tested positive remains in self-quarantine until given medical clearance to return to work. The community, and all of our life plan communities, remain restricted to all visitors at all levels of care and we had enacted other restrictive measures even before we learned of this news to help protect our residents and team members from potential exposure. We have closed our dining rooms and our dining team are offering various food delivery models to help prevent potential exposure.

We have also discontinued all community-sponsored resident outings, group activities, events, meetings and restricting outside individuals or groups from providing non-essential services on our campuses. We are asking residents to practice social distancing as much as possible. 

All visitors, vendors, contractors, team members and residents are screened upon entry into our life plan communities to investigate any travel exposures and to confirm to the best of our ability that they are symptom-free. Team members are restricted from traveling to communities for non-essential business purposes. Any team members experiencing symptoms are required to report their symptoms and/or diagnoses to their supervisor and are strictly prohibited from coming to work.

With respect to the life plan community residents in our care, we are monitoring and focusing on symptom screening, infection surveillance, reviewing procedures and continuously adapting our contingency plans to stay prepared. The key symptoms we are looking for are fever, coughing, difficulty breathing and shortness of breath. Our affordable housing residents have been encouraged to limit visits to their communities for their safety and the safety of our team members.  

Our teams are continuing efforts to keep all communities stocked with medical supplies and sanitizing agents/products, although sourcing supplies and personal protective equipment remains a challenge.

More information can be found on the CDC website at

Please keep the following steps recommended by the CDC in mind to help prevent the spread of respiratory viruses, including the coronavirus and flu:

  • Wash your hands often with soap and water for a minimum of 20 seconds. If soap and water are not available, use alcohol-based hand sanitizer with 60-95 percent alcohol
  • Avoid touching your eyes, nose, and mouth with unwashed hands
  • Cover your nose and mouth when coughing and sneezing, then immediately discard tissues
  • Avoid close contact with anyone with cold or flu-like symptoms
  • Stay home when you are sick with respiratory disease symptoms.
  • Clean and disinfect frequently touched objects and surfaces
  • Get an annual flu vaccine if you have not had one

Again, the health, security and safety of our residents and team members is our highest priority. We will continue to monitor local, state and federal reports, and share information as it becomes available.


Topics: senior living, HumanGood, Life Plan Communities, health safety, coronavirus, Covid-19

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