March 21, 2020
HumanGood healthcare teams are continuing to track the latest news and information from the U.S. Centers for Disease Control and Prevention (CDC), as well as state and local public health department directives. The health, security and safety of our residents and team members is our highest priority.
Our teams are continuing to work closely together to address this situation on a daily basis. On March 20, we learned that a team member from Terraces of Los Gatos tested positive for COVID-19. The team member, whose primary job functions are contained within the health center, has been isolated at home away from the community under self-quarantine for more than 10 days, with improving conditions. We continue working closely with our local public health department to monitor this situation. The community, and all of our life plan communities, remain restricted to all visitors at all levels of care and we had enacted other restrictive measures even before we learned of this news to help protect our residents and team members from potential exposure. We have closed our dining rooms and our dining team are offering various food delivery models to help prevent potential exposure.
We have also discontinued all community-sponsored resident outings, group activities, events, meetings and restricting outside individuals or groups from providing non-essential services on our campuses. We are asking residents to practice social distancing as much as possible.
All visitors, vendors, contractors, team members and residents are screened upon entry into our life plan communities to investigate any travel exposures and to confirm to the best of our ability that they are symptom-free. Team members are restricted from traveling to communities for non-essential business purposes. Any team members experiencing symptoms are required to report their symptoms and/or diagnoses to their supervisor and are strictly prohibited from coming to work.
With respect to the life plan community residents in our care, we are monitoring and focusing on symptom screening, infection surveillance, reviewing procedures and continuously adapting our contingency plans to stay prepared. The key symptoms we are looking for are fever, coughing, difficulty breathing and shortness of breath. Our affordable housing residents have been encouraged to limit visits to their communities for their safety and the safety of our team members.
Our teams are continuing efforts to keep all communities stocked with medical supplies and sanitizing agents/products, although sourcing supplies and personal protective equipment remains a challenge.
More information can be found on the CDC website at www.cdc.gov/coronavirus/2019-nCoV/index.html
Please keep the following steps recommended by the CDC in mind to help prevent the spread of respiratory viruses, including the coronavirus and flu:
- Wash your hands often with soap and water for a minimum of 20 seconds. If soap and water are not available, use alcohol-based hand sanitizer with 60-95 percent alcohol
- Avoid touching your eyes, nose, and mouth with unwashed hands
- Cover your nose and mouth when coughing and sneezing, then immediately discard tissues
- Avoid close contact with anyone with cold or flu-like symptoms
- Stay home when you are sick with respiratory disease symptoms. At the present time, these symptoms are more likely due to influenza or other respiratory viruses than to COVID-19-related virus
- Clean and disinfect frequently touched objects and surfaces
- Get an annual flu vaccine if you have not had one
Again, the health, security and safety of our residents and team members is our highest priority. We will continue to monitor local, state and federal reports, and share information as it becomes available.